| Withdrawal ProceduresFXCM Operations staff is on-hand 24 hours a day, 7 days a week via phone, email, and live chat. Withdrawal Requests are processed within one business day of receipt.
Instructions for Withdrawing Funds To withdraw funds from an existing account, please complete and fax the withdrawal form to FXCM: +1 877 229 0004 (US) or +1-212-897-7669 (International). Withdrawal Form
Note: There is no fee for withdrawal requests via check. Withdrawal requests via wire transfer will incur a $25 fee for wires within the United States, and $40 for international wires (including Canada). Withdrawal requests via credit card will incur a $5 administrative fee.
It is strongly encouraged for clients outside the US to request payment via wire transfer only to ensure timely receipt.
Please indicate your eight digit ID# on all wires, checks, withdrawal requests, and any correspondence to help avoid errors and to expedite processing.
You must maintain a minimum balance of US $100 in 100k accounts and US $50 in mini accounts in order to maintain live account status. Withdrawals resulting in a balance less than the minimum requirement will result in the full balance being sent out and the account will be closed. Closed accounts will be archived after a given period of time.
Form Submittals Online: A New Breakthrough in Customer Support You get some of the most efficient processing available in the FX market today by having the ability to manage accounts from your personal computer. MyFXCM.com gives you the ability to do the following ONLINE.
Use MyFXCM.com for the following: - Modify Account Margin
- Transfer Funds Between Accounts
- Add New Accounts
- Update Personal Contact Information
- Change Security Questions and Answers
- Change Banking Instructions
- And More...
Note: Clients must login with the same username and password used to access their live trading account. This feature is NOT available for demo accounts.
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